Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at support@kloudcortex.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
__________
Attn: Returns
RMA #
__________
__________, __________
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least three (3) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● All services provided by KloudCortex LLC, including but not limited to website development, SEO analysis, eCommerce migration, marketing consultation, and business improvement strategy sessions, are non-refundable once delivered or initiated. Because our services involve digital work, strategy development, and consulting tailored to each client’s specific business, we cannot offer refunds for completed or ongoing projects under any circumstances. By purchasing or engaging any of our services, the client acknowledges and agrees that all fees paid to KloudCortex LLC are final and non-refundable.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+12184192120
